Monday, November 21, 2011

Kaspersky woes

Earlier this month I purchased a new laptop at BestBuy.


The screen on my previous laptop was broken due to my own stupidity. I tried to repair it myself, but I purchased the wrong replacement screen from a company in Vancouver, BC. I just set the laptop aside and didn’t get back to it. Other than the broken screen it works great.

Due to procrastination, I never did get the screen exchanged for the correct one, so I’ve been laptopless for the past six months.

The laptop that I bought is a Toshiba Satellite L775D. It is a good laptop for a good price at BestBuy.

The only complaint that I have with it is not the laptop itself, but rather the deceptive promise that the BestBuy associate made. Attached to the laptop was an install CD for Kaspersky Anti-Virus. When I asked him about this, he said that the laptop came with a one-year subscription to the anti-virus of my choice. I had the choices of Kaspersky, TrendMicro, and Norton. I opted for Kaspersky.

The first “surprise” was that the “free” subscription was only for six months—not one year. I had wanted to get AVG Anti-virus, but that was not one of the options.

The second “surprise” was how many times Kaspersky gives me false-positive results. These are irritating. Every time I open Firefox, for instance, it gives me a warning message that a malware program also exhibits similar properties. For just about every program I install, the “K” gives me some sort of warning message.

This is unacceptable to me. I only want a warning message if there is actually a threat to worry about. I know that there are hosts of malware out there that masquerade as something else. But please, only tell me about it if it is the actual malware. Useless pop-ups just create a source of aggravation.

For me, it is time to uninstall the “K” and switch to either AVG Free or Microsoft Security Essentials (at this point, I’m not sure which I will decide upon).